Frequently Asked Questions
Everything you need to know about your order and our products.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location and selected shipping method at checkout.
What is your return policy for NYT merchandise?
We accept returns on most non-personalized items within 30 days of purchase. Items must be in their original condition and packaging to be eligible for a refund.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery progress.
Are the historical archives and reprints authentic?
Absolutely. All page reprints, photography, and birthday books are produced using high-resolution scans from the official New York Times archives to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.